Flight Line Service Technician - FT - Queen City
About The Position
The Flight Line Service Technician provides ground and concierge services for customers at Queen City Airport as part of the Lehigh Valley Aviation Services team. Queen City Airport serves non-commercial, private, and corporate aircraft exclusively. The position performs aircraft fueling, towing, marshalling, and ramp coordination, and operates ground service equipment. It also supports airport operations through snow and ice mitigation, customer assistance, shuttle service, grass cutting, and light custodial duties. The role requires availability for days, nights, weekends, holidays when required, and emergency or after-hours assistance. Work may involve severe or inclement weather, exposure to aircraft and vehicle noise, fuels, exhaust, and de-icing chemicals, and physical tasks such as lifting and moving baggage or equipment.
Requirements
- High school diploma or GED.
- At least 18 years old.
- Valid driver’s license that meets insurance requirements.
- Strong written, oral, and interpersonal communication skills.
- PC skills, including Word, Excel, Outlook, and other applicable computer programs.
- Acceptable English skills, including speaking, reading, writing, and comprehension.
- Ability to respond and perform in emergency situations and severe weather conditions.
- Availability to work days, nights, weekends, and holidays when required, and to respond to emergency and after-hours calls for assistance.
- Ability to successfully pass continual training, security, and employment requirements.
- Must wear company-provided uniforms and personal protective equipment; uniforms must be clean and presentable.
- Ability to regularly sit, stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl, and to use hands and fingers for typing and handling bags, objects, or controls.
- Ability to repeatedly lift and/or move up to 50 pounds and occasionally lift up to 99 pounds with assistance.
- Vision abilities, with or without corrective lenses, including close, distance, color, and peripheral vision, depth perception, and focus adjustment.
- Sufficient hearing, with or without audiological devices, to understand telephone and radio communications, interact with the public, and hear alarms and warning signals.
- Ability to tolerate noise levels up to 150 decibels at times; hearing protection is provided and optional.
- Ability to tolerate exposure to aviation fuels, exhaust, and de-icing chemicals.
- Ability and willingness to work in inclement weather, including extreme cold and warm temperatures.
Nice To Haves
- One year of related experience preferred.
Responsibilities
- Fuel, tow, and marshal private and corporate aircraft.
- Coordinate and direct ramp movements for arriving and departing flights.
- Operate ground service equipment, including tugs, fuel trucks, and transportation vehicles, according to customer needs.
- Fuel airport ground vehicles.
- Conduct snow removal and ice mitigation.
- Safely navigate around equipment and aircraft.
- Communicate professionally over two-way radio, telephone, and email.
- Greet arriving and departing aircraft and provide baggage handling as requested.
- Provide shuttle service for passengers and flight crews.
- Perform grass cutting.
- Provide light custodial duties in office and hangar areas.
- Deliver exceptional customer service with a positive, service-oriented disposition.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
