Flight Follower 135

Hyannis Air Service Inc•Hyannis, MA

6d•Onsite

About The Position

Flight Followers report directly to SOC Supervisors and are qualified in accordance with FAR 119.69(d). The on-duty Flight Follower coordinates the airline’s minute-to-minute daily operation, manages the flow of aircraft and crews in company operations, and serves as the focal point for communications, information, and decisions affecting that flow. The role includes fulfilling company and Federal regulatory duties and participating in decisions during operational irregularities after receiving input from appropriate Flight, Maintenance, and/or passenger service personnel, except where responsibility is otherwise defined by company or Federal regulations. The position is based at the company’s Hyannis headquarters in System Operations Control (SOC), with an assigned desk during each duty period. Flight Followers monitor flight information, follow flights in their assigned region through completion, and review NOTAMs and station and enroute weather for legality and potential disruption. They maintain communication with SOC Supervisors and provide team coverage, assisting coworkers with communications, coordination, and other duties during periods of elevated workload. A competency check with an Air Transport Supervisor is required, including a “solo” sign-off, with further checks after annual recurrent training or retraining events.

Requirements

Excellent communication and interpersonal skills.
Ability to handle multiple tasks and adapt to changes under pressure.
Willingness to work nights, weekends, and holidays.
Developed problem-solving and decision-making skills.
Team-player attitude.
Must show MOCHA HAGoTI attitude.

Nice To Haves

Part 121 Dispatch Certificate preferred.

Responsibilities

Oversee the safe operation of the daily company flight schedule.
Act as a central communication point for pilots, station operations agents, maintenance personnel, and flight management personnel, using information integral to operations.
Perform duties from System Operations Control (SOC) at the company’s Hyannis headquarters.
Monitor and ensure the accuracy of FLIFO.
Follow each flight in the assigned region to completion and check NOTAMs and station and enroute weather for legality and potential flight disruption.
Maintain an open, two-way dialogue with SOC Supervisors.
Work with a team approach to desk coverage.
Assist other team members with communications, coordination, and other duties during high workloads caused by weather, delays, mechanical irregularities, or other disruptions.
Complete a competency check with an Air Transport Supervisor and receive “solo” sign-off.
Complete a competency check after annual recurrent training or a retraining event.
Perform additional duties as assigned.