Flex Associate

Saks Fifth Avenue•Woodbury, MN

1d•$20 - $25•Onsite

About The Position

Flex Associates support store workforce planning when regularly scheduled full-time and part-time associates are unavailable due to planned or unplanned absences, or when changes in business activity require additional workers. They may perform selling and store-support functions, including sales and customer support, while helping deliver a strong customer experience.

Requirements

High school diploma or equivalent.
Experience in a retail, customer service, or sales environment.
Proven sales track record and results-driven mindset.
Competitive drive and entrepreneurial confidence.
Ability to deliver a high standard of customer service and build exceptional customer relationships.
Thorough knowledge of the fashion industry and enthusiasm for sharing expertise.
Ability to respond promptly to routine situations and identify a clear course of action that achieves a positive customer outcome.
Ability to operate radios, POS registers, ticket scanners, and sensor removers.
Flexibility to work evenings, weekends, and public holidays.

Responsibilities

Recommend, select, and help locate or obtain merchandise based on customer needs and preferences.
Learn store inventory and provide customers with accurate product knowledge.
Greet customers and inform them about current promotions.
Build customer relationships, encourage repeat business, and promote the Saks credit card.
Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
Resolve customer issues in keeping with the company's values of trust, integrity, and respect.
Work toward individual and store sales, customer acquisition, and loyalty program goals.
Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
Complete markdowns promptly and accurately according to company standards.
Participate in store programs and selling events.
Maintain merchandise displays in accordance with brand standards.
Follow Asset Protection controls and compliance procedures.
Support the store's shortage and theft awareness program using company reporting methods.
Complete tasks and special projects assigned by store leadership.

Benefits

Medical insurance, subject to eligibility requirements.
Dental insurance, subject to eligibility requirements.
Vision insurance, subject to eligibility requirements.
401(k) retirement plan.
Basic life insurance.
Supplemental life insurance.
Disability insurance.
Additional voluntary benefits, such as critical illness, hospital, and accident insurance.
Employee discount.
Career advancement opportunities across retail, distribution, digital, and corporate functions.