Fleet Support Specialist

Drive Sally•Las Vegas, NV

4d•$18 - $22•Onsite

About The Position

The Fleet Support Specialist ensures Sally vehicles are ready, safe, clean, and available for customer use by carrying out daily fleet logistics and vehicle-readiness processes. The role supports operational performance by transporting vehicles between locations, completing readiness checks, coordinating fueling and cleaning, and responding quickly and accurately to vehicle-related issues. Success means vehicles are consistently staged and ready for drivers, fleet tasks are completed quickly and accurately, and readiness issues cause minimal operational delays. The role serves as the first point of contact for on-site customer inquiries and routes them appropriately. It also supports compliance needs by transporting vehicles to TLC and DMV inspections and to facilities for repairs, maintenance, and inspection follow-ups. The position works with operations, fleet, and compliance teams to coordinate vehicle needs and appointments, maintain accurate records, and keep vehicles moving with minimal downtime. The position reports to the Manager of Service & Repair and the Manager of Operations. It is full-time, hourly, and expected to work business hours. Compensation is listed at $18–$22; the posting does not specify a pay period.

Requirements

Fluent in English.
At least 3 years with a valid U.S. state DMV driver’s license.
Strong driving skills with cautious and precise motor control.
Strong attention to detail and ability to identify vehicle imperfections.
Excellent verbal and written communication skills.
Strong punctuality and reliability.
High level of computer proficiency.

Responsibilities

Serve as the first point of contact for on-site customer inquiries and route them appropriately.
Perform vehicle readiness checks and offboarding through internal systems.
Transport vehicles to fueling, cleaning, staging, and maintenance or repair facilities.
Execute vehicle recoveries as needed.
Resolve real-time logistical problems to help ensure vehicles are available and operational.
Transport vehicles between Sally locations, partner sites, and external vendors as needed.
Transport vehicles to and from TLC and DMV inspections and support compliance-related vehicle needs, including repairs, maintenance, and inspection follow-ups.
Perform basic vehicle checks, including fuel level, cleanliness, and documentation completeness, before and after inspections or transport.
Maintain accurate logs of vehicle movement, inspection appointments, and compliance status.
Coordinate with operations and compliance teams to execute appointments and vehicle needs efficiently.
Identify and report visible vehicle issues or documentation discrepancies before inspection.
Assist operations and fleet teams with ad hoc vehicle transport and logistical needs.
Perform additional duties and special projects as assigned.