Fleet Support Specialist

Flexcar•Dallas, TX

3d•$23 - $25•Onsite

About The Position

Flexcar is hiring an onsite Fleet Support Specialist in Dallas, Texas. The role supports the registration lifecycle and recall response to help keep Flexcar’s fleet compliant, operational, and safe for customers. The specialist works across teams, markets, and sites, communicates with customers, and provides status updates to leadership. The position serves as a liaison between Flexcar, Avis Budget Group, and state registration agencies; verifies registration compliance for newly added vehicles; tracks renewals and retitles; and maintains accurate digital records and vehicle databases. It also supports recall holds, documentation, customer notifications, and coordination of repairs. Additional work includes shipping registration materials and other items, managing office inventory, auditing registration work, and backing up vehicle checklists and conditional fee processing. This is a full-time, non-exempt position with compensation of $22.50–$24.50 per hour and benefits eligibility beginning on Day One. The role requires schedule flexibility to work days, evenings, weekends, and holidays as business needs require.

Requirements

Valid driver’s license with an acceptable driving record under company standards.
At least 18 years old.
Able to work days, evenings, weekends, and holidays as business needs require.
Comfort using several internal systems for documentation and task management.
Strong foundation in Excel and Google Sheets.
Able to work independently, identify issues proactively, and take action without constant oversight.
Strong organization and time-management skills, including the ability to manage multiple tasks, sites, and priorities.
Attention to detail in maintaining accurate vehicle records and internal trackers.
Ability to follow operational processes carefully, particularly for outbound mail, inventory accuracy, and recall documentation.
Professional and effective communication with internal teams, external partners, and customers.
Collaborative approach and ability to work in a fast-paced, evolving environment where priorities may shift.

Responsibilities

Place manufacturer recall holds on affected vehicles and track them through resolution.
Process documentation confirming that recall repairs have been completed.
Notify customers directly when an open or new recall affects their vehicle and coordinate next steps.
Partner with site teams to move recall repairs and holds through efficiently.
Generate and maintain reports tracking impacted vehicles and customers.
Liaise between Flexcar, Avis Budget Group, and state registration agencies to keep the fleet compliant.
Verify that newly added vehicles meet state registration requirements before entering service.
Track registration expirations and submit renewals or retitles on schedule.
Maintain accurate digital registration records and keep internal vehicle databases aligned with the fleet’s current status.
Audit registration work submitted by other sites to identify errors and uphold quality standards.
Communicate with customers about new registrations, replacement plates, and recall actions.
Ship registration materials, plates, and other items to customers and sites, including drop-offs at USPS, UPS, and FedEx.
Manage Fleet Support Office inventory, including plates, registration stock, and mailing supplies.
Back up the team on vehicle checklists and conditional fee processing when needed.
Complete other assigned tasks from team leads and managers.