Fleet Support Administrator (Hartsfield-Jackson Atlanta International Airport)

SIXT USA • College Park, GA

2d • Onsite

About The Position

The Fleet Support Administrator at SIXT supports customers through the rental process and helps keep airport rental operations and fleet inventory running smoothly. The role welcomes and directs customers, assists with vehicle selection and rental agreements, answers questions, and completes vehicle return transactions. It also involves checking fleet inventory, coordinating repairs and maintenance, preparing vehicles for rental or disposal, and maintaining related records. The position offers flexible scheduling of up to 40 hours per week, including day or evening and weekend shifts. The starting salary is $19.50 per hour.

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• At least 18 years old.
• Valid driver's license and clean driving record.
• Authorized to work in the United States.
• Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
• Excellent communication skills and ability to work effectively as part of a team in a fast-paced environment.
• Ability to work up to 40 hours per week, including day or evening shifts and weekend shifts.

Nice To Haves

• Background in sales, service, or hospitality.
• Strong organizational and analytical abilities, including the ability to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.
• Genuine passion for creating memorable guest experiences.
• Positive attitude and ability to coordinate effectively across departments.

Responsibilities

• Welcome customers, direct them to appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
• Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
• Offer additional products and services, answer customer questions and concerns, and finalize rental agreements by confirming documents, explaining charges, and providing accurate receipts.
• Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct findings to appropriate channels.
• Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
• Prepare new vehicles for rental by adding documentation, decals, and tags, entering vehicles into the inventory system, preparing vehicles for disposal, and removing personal belongings from returned vehicles.

Benefits

• Healthcare coverage including medical, dental, and vision insurance.
• Life insurance, critical illness coverage, hospital indemnity coverage, and pet insurance.
• 401(k) plan.
• Paid time off and sick leave.
• Time and a half for working on public holidays.
• Performance-based bonus plan.
• Employee Assistance Program.
• Employee-only rental rates, family rental options, and exclusive employee discounts.
• Uniform with weekly dry cleaning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED