Fleet Support Administrator (Pittsburgh Airport)

SIXT USA•Pittsburgh, PA

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through the rental process, and help ensure vehicles are ready for use. You support a seamless and professional customer experience while maintaining the front-of-house area and coordinating fleet operations. The role pays a starting salary of $22.00 per hour and offers flexible scheduling and growth opportunities. Work may include day or evening shifts and weekends, up to 40 hours per week.

Requirements

At least 1 year of customer service experience.
High school diploma or GED.
At least 18 years old.
Valid driver's license and clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
Strong organizational and analytical abilities to manage fleet inventory, repair schedules, work orders, and documentation.
Ability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.
Passion for creating memorable guest experiences.

Responsibilities

Welcome customers, direct them to the appropriate stations, maintain efficient customer flow, and keep the front-of-house area clean and organized.
Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers about final charges and direct issues to appropriate channels.
Perform daily inventory checks, manage vehicle availability, coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags; enter vehicles into the inventory system; oversee vehicle disposal preparation; and ensure personal belongings are removed from returned vehicles.