About The Position

The Fleet Service Shift Supervisor oversees staff operations and performs cleaning and related duties to keep facilities and aircraft areas clean and orderly. The role ensures crews follow established protocols and procedures and that aircraft are completed in a timely manner. Work takes place in and around aircraft at an airport, with required cleaning and security protocols explained through provided training. Duties include cleaning aircraft customer areas and facilities; cleaning galleys and lavatories; filling and flushing potable water systems; dusting and wiping surfaces; and removing and disposing of trash. The role may also involve snow and debris removal from building entrances, driving between work locations, periodic laundry or scheduled cleaning tasks, and assisting passengers who need wheelchair support, including handling carry-on bags, assistive devices, and checked luggage. Other duties related to the department's success may be assigned. The work environment is indoors and outdoors, with frequent exposure to arctic conditions and moderate to loud noise. Employees may occasionally encounter fumes, airborne particles, and toxic or caustic chemicals. The position requires regular standing and walking, handling tools and objects, communication, pushing or pulling carts, and twisting; frequent reaching; and occasional climbing, balancing, stooping, kneeling, crouching, or crawling. Lifting or moving up to 10 pounds is regular, and pushing, pulling, and lifting up to 50 pounds is frequent. No travel is required.

Requirements

  • High school diploma or GED equivalent.
  • Education and/or experience demonstrating basic knowledge of cleaning equipment, supplies, and general cleaning practices.
  • Ability to follow established procedures and demonstrate accuracy, attention to detail, and thoroughness.
  • Knowledge of and adherence to established safety and security procedures.
  • Ability to identify and report unsafe conditions and properly use cleaning equipment, tools, and materials.
  • Ability to work independently and effectively with minimal supervision.
  • Ability to pass the SIDA Badge test assessing airport security protocols, access control procedures, and safety regulations in secure and restricted areas.
  • Ability to obtain an Alaska AOA Badge, including successfully passing an FBI fingerprint-based background check and TSA Security Threat Assessment, and having no outstanding warrants or providing documentation of their resolution.
  • Ability to meet the stated physical requirements, including lifting, pushing, and pulling up to 50 pounds.

Nice To Haves

  • Valid driver's license and an acceptable driving record for the past three years, as required by NMS's vehicle insurance policy.

Responsibilities

  • Ensure crew members follow all protocols and procedures.
  • Oversee operations and ensure planes are completed in a timely manner.
  • Clean, sweep, vacuum, and mop office facilities and aircraft customer areas according to airline cleaning protocols.
  • Clean and flush airplane galleys and lavatories.
  • Empty and fill potable water on all flights.
  • Dust low and high areas and wipe or clean surfaces using appropriate equipment and cleaning solutions.
  • Remove and properly dispose of discarded materials and transport trash to designated disposal areas; compact trash when needed.
  • Keep building entryways free of snow and debris when needed.
  • Operate a vehicle to work at various locations when needed.
  • Perform special duties such as laundry or periodically scheduled cleaning tasks when needed.
  • Transport passengers requiring wheelchair assistance within the terminal and aircraft when needed.
  • Assist wheelchair passengers with carry-on bags, assistive devices, and checked luggage.
  • Follow established cleaning and security protocols while working in and around aircraft.
  • Perform other duties pertinent to the department or unit's success as assigned.

Benefits

  • Competitive pay
  • Flight benefits
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