Fleet Operations Coordinator
About The Position
The Fleet Operations Coordinator oversees the day-to-day management of a variable commercial vehicle fleet, ensuring vehicles remain operational, safe, and customer-ready. The role serves as the primary liaison between clients, vendors, and internal stakeholders, supporting fleet productivity, maintenance coordination, account management, and customer satisfaction. It is based fully onsite in Lockbourne, Ohio, and involves working in and around vehicles, coordinating maintenance and inspections, interacting with vendors and clients, and using Excel and other systems to track fleet operations. Candidates should be comfortable being on their feet for much of the day and working in a fast-paced operational environment. The position is full-time, with weekend availability and some holiday availability required. Work is generally during standard business hours, with operational flexibility as needed. The position is offered as a nine-month contract-to-hire role, at $20.00–$26.00 per hour. If eligible, benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) plan; voluntary life and AD&D insurance; short- and long-term disability; an HSA; transportation benefits; an EAP; and time off or leave.
Requirements
- High school diploma or equivalent.
- 1–2 years of fleet management, fleet maintenance, or vehicle rental experience.
- 2–5 years of customer service, client support, or account management experience.
- Experience coordinating vendors and service providers.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Excel, Word, and PowerPoint.
- Experience with data entry and recordkeeping.
- Excellent communication and relationship-building skills.
- Ability to drive vehicles and remain on one's feet for extended periods.
- Ability to work independently in a fast-paced operations environment.
- Weekend availability and some holiday availability.
Nice To Haves
- Associate or bachelor's degree in Business or a related field.
- B2B client support experience.
- Fleet maintenance knowledge.
- Transportation or logistics coordination background.
- Process improvement experience.
- Reporting and performance tracking experience.
- Experience supporting commercial vehicle fleets.
Responsibilities
- Manage daily fleet operations and vehicle availability.
- Conduct detailed pre-service and post-service vehicle inspections.
- Coordinate vehicle cleaning, detailing, and preparation activities.
- Schedule and monitor maintenance, body repair, and mechanical services with third-party vendors.
- Ensure returned vehicles are refueled and prepared for redeployment.
- Maintain accurate documentation and records of fleet activities.
- Support client accounts and provide ongoing customer service.
- Build relationships with clients, vendors, and fleet personnel.
- Recommend cost-saving solutions and operational improvements.
- Track fleet activity, metrics, and performance using Excel and internal systems.
- Collaborate with stakeholders to improve fleet processes and efficiencies.
- Support account retention and growth objectives through exceptional service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness coverage
- Accident coverage
- Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short-term disability
- Long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program (EAP)
- PTO, vacation, or sick leave, subject to eligibility and applicable terms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
