Fleet Manager

Savannah Logistics Group•Port Wentworth, GA

7d•$65,000 - $75,000

About The Position

Savannah Logistics Group is hiring a Savannah Local Fleet Manager to manage a regional fleet. The role includes dispatching drivers, reviewing daily driver safety events, managing and approving driver pay, and coordinating with customer service to ensure loads move through the system and are billed correctly. The Fleet Manager provides customer service and administrative support focused on on-time delivery and responsiveness, coordinates customer load requirements, and plans and assigns loads to drivers. The position works to ensure timely, cost-effective deliveries, promote driver loyalty, and maintain strong relationships through effective communication and solutions to driver concerns. Fleet Managers may receive calls after 4 p.m. and are responsible for ensuring drivers receive needed assistance, including coordinating with the shop, vendors, or other parties. The work environment is described as team-oriented, fast-paced, and safety-focused. Offers are contingent upon a criminal background check and drug screen.

Requirements

Five or more years of related experience.
Experience with the Navis Port System is required.
Ability to handle multiple spreadsheets.
Ability to make quick decisions under pressure.
Excellent communication with drivers and the office team.
Excellent management and supervisory skills.
Excellent written and verbal communication skills.
Excellent organizational and time-management skills.
Proficiency in Microsoft Office Suite or similar software.

Nice To Haves

Bachelor's degree preferred but not required.

Responsibilities

Accurately track and enter data into Port Pro.
Work with the customer service representative (CSR) to manage and schedule customer loads.
Offer loads to drivers and arrange schedules with the operations team.
Monitor load progress and develop solutions to issues affecting delivery schedules, including vehicle breakdowns, weather, and traffic.
Maintain communication with customers, drivers, and customer service, and alert concerned parties to potential changes in shipment arrival times.
Review daily driver safety events and operational discrepancies with drivers, and apply corrective actions.
Enter delivery instructions, driver settlements, and record-maintenance information into Port Pro.
Maintain freight movement records and delivery receipts; review and approve driver settlement records and driver pay.
Review and process paperwork received from drivers.
Optimize chassis utilization and monitor container locations to minimize demurrage and per diem charges caused by delayed pickups or deliveries.
Build relationships with drivers, provide excellent service, resolve problems, and support customer satisfaction.
Ensure compliance with local, state, and federal government requirements.
Perform other related duties as necessary or assigned.
Provide drivers assistance after 4 p.m. when needed, including coordinating with the shop, vendors, or other parties.