Fleet Manager

World Group•Minneapolis, MN

17d

About The Position

ContainerPort Group, a World Group company, is hiring a Fleet Manager for its growing Minneapolis, Minnesota terminal. The Fleet Manager serves as the direct link between drivers and customers, building trusting relationships with drivers and supporting their day-to-day operations. The role is responsible for keeping the fleet committed to shipments that safely maximize productivity and provide on-time customer service. The fleet consists of independent owner-operator contractors who transport customer freight.

Requirements

High school diploma.
Alignment with ContainerPort Group’s purpose, brand promise, and core values.
2–5 years of intermodal or container transportation experience.
Working knowledge of DOT regulations.
Experience working with a fleet of contractors or owner-operators.
Exemplary customer service and interpersonal skills.
Excellent verbal and written communication skills, including the ability to convey information clearly, focusedly, and concisely to customers and owner-operators.
Strategic thinking and comfort working in a fast-paced, always-on, deadline-driven environment.
Ability to prioritize effectively and accurately execute time-sensitive tasks.
Computerized dispatch skills, including experience using a TMS.
Strong computer skills and experience using MS Outlook, Excel, Teams, and Word.

Responsibilities

Provide leadership and supervise a fleet of owner-operator contractors.
Monitor and ensure effective and efficient delivery performance, fleet profitability, and regulatory compliance.
Assign equipment as needed.
Maximize the efficiency and profitability of each delivery.
Oversee fair and equitable distribution of loads among contractors.
Plan and execute delivery sequences to create efficient load drop-offs and pickups.
Accept or decline loads and coordinate with the Customer Success team.
Negotiate rates with contractors outside of the ICOA.
Build lasting relationships with contractors to improve performance and encourage retention.
Resolve customer, terminal, and rail disputes involving contractors.
Monitor contractor compliance and use discretion to take appropriate action related to DOT and compliance regulations, suspected controlled substance use, hours of service, and vehicle compliance.
Coordinate required training for the contractor fleet.