About The Position
Talixo is hiring a Fleet Key Account Manager to manage business relationships with Taxi and Limousine Fleet Partners in Italy. The role combines new-partner acquisition with ongoing account management. It develops partner relationships, coordinates account plans with internal teams, negotiates partnerships, onboards and trains fleets, and uses performance data and market intelligence to improve service quality and support growth. The position reports to the Regional Head of Fleet, located within the European time zone. The position is hybrid, with an office in Kraków at Lubicz 23 and a schedule of two days in the office and three days working from home. It is a full-time employment contract with a trial period. Interviews and the recruitment process are conducted in English, and applications should be submitted in English.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- At least 3 years of experience in procurement or B2B/channel sales.
- Strong negotiation, communication, and interpersonal skills, with intercultural experience.
- Proficiency in data analysis and trend identification to support informed business decisions.
- Ability to approach problem-solving in a structured manner, demonstrating independence and creativity.
- Excellent organizational and time-management skills.
- Familiarity with CRM software and other relevant tools.
- Exceptional verbal and written communication skills in Italian and English.
Responsibilities
- Develop and maintain strong, long-lasting relationships with key fleet partners.
- Serve as the main point of contact for account-related matters and ensure effective communication and understanding of fleet requirements.
- Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer, and integrate them into Talixo systems.
- Identify opportunities for account growth and expansion in line with company objectives.
- Shortlist potential new partner fleets, make cold calls, acquire and qualify leads.
- Establish partnership networks and negotiate deals across the assigned region and product line.
- Onboard and train new fleets.
- Use data and analytics to track key performance indicators and provide insights and recommendations to improve fleet services and quality.
- Prepare regular reports for fleets, highlighting performance metrics and areas for improvement.
- Monitor industry trends, competitor activity, and market changes to identify opportunities and risks.
- Collaborate with Sales, Tech, and Operations to improve processes and procedures and further develop Talixo's IT systems and tools.
Benefits
- Discounts for Talixo services.
- Complimentary office amenities, including fresh fruit and sandwiches.
- Private healthcare through Allianz.
- My Benefit Cafeteria.
- Multisport Card after the trial period, partially financed by the employer.
- Three additional paid days off per year for professional development, well-being, or volunteering.
- Internal Learning and Development trainings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
