Key Account Manager (German speaking)

Vivid

4d • Hybrid

About The Position

Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital — multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations, all in one place. As we scale our SME banking in the DACH region, we're looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new-logo-hunting role — it's about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us. If you combine commercial drive with an analytical mindset and want ownership in an AI-first scale-up, this role is for you.

Requirements

• A degree in business administration, finance, or a related field (and/or relevant professional experience).
• A minimum of 2 years experience in Sales and / or Account Management, ideally in the FinTech or financial services sector.
• Excellent written and verbal English and German; other languages are a plus.
• Analytical mindset.
• Proficiency in CRM systems (preferably Salesforce and Aircall).
• High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment.

Nice To Haves

• KYB, AML and risk mitigation knowledge is a plus.
• Understanding of specifications of your designed market is a plus.
• Proficiency in AI tools is a plus.

Responsibilities

• Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals.
• Proactively build and nurture long-term multi-stakeholder relationships.
• Maximise feature and product alignment to deliver best value to Vivid clients.
• Monitor, forecast, build and report on your pipeline within company CRM.
• Present, negotiate and structure complex pricing models to your designated accounts.
• Follow account management processes, providing relevant feedback to your management.
• Act as a voice of the customer and collaborate cross-functionally to enhance user experience.
• Consistently achieve and exceed company targets.

Benefits

• Hybrid working model or fully remote set up outside office locations.
• Be part of building and scaling a cutting-edge department, contributing to its success while growing alongside the company through its exciting life stages.
• Collaborate with a team of high-performing talents who are deeply passionate about our product and mission.
• Expand your skills with a dedicated learning budget to fuel your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level