Fleet Implementation Project Manager

U.S. Bank • Minneapolis, MN

21h • Hybrid

About The Position

The Fleet Implementation Project Manager (IPM) plays a key role in the design, development, and execution of assigned client implementations, ranging from onboarding activities to system integrations. This role requires effective collaboration with internal stakeholders and external customers while exercising independent judgment to ensure the timely, accurate, and successful delivery of implementations in alignment with defined customer requirements and organizational standards. The IPM is accountable for establishing and maintaining strong consultative client relationships, with a focus on driving customer satisfaction, product adoption, and utilization. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Requirements

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in project management activities

Nice To Haves

• Familiarity with financial services, payments, or fleet/card-based solutions preferred
• Strong ability to analyze and interpret large data sets
• Demonstrated ability to manage multiple implementations simultaneously while meeting deadlines
• Interpersonal skills, with excellent written and oral communication abilities
• Strong problem solving skills; self-motivated, self-starter

Responsibilities

• Plays a key role in the design, development, and execution of assigned client implementations.
• Manages onboarding activities to system integrations.
• Collaborates effectively with internal stakeholders and external customers.
• Exercises independent judgment to ensure timely, accurate, and successful delivery of implementations.
• Ensures implementations align with defined customer requirements and organizational standards.
• Establishes and maintains strong consultative client relationships.
• Drives customer satisfaction, product adoption, and utilization.
• Delivers a high-touch, white-glove customer experience.
• Serves as the primary point of contact throughout the implementation.
• Provides comprehensive training, strategic guidance, and best practice recommendations to support customer needs and optimization of program performance.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level