Fleet Implementation Project Manager
About The Position
The Fleet Implementation Project Manager (IPM) plays a key role in the design, development, and execution of assigned client implementations, ranging from onboarding activities to system integrations. This role requires effective collaboration with internal stakeholders and external customers while exercising independent judgment to ensure the timely, accurate, and successful delivery of implementations in alignment with defined customer requirements and organizational standards. The IPM is accountable for establishing and maintaining strong consultative client relationships, with a focus on driving customer satisfaction, product adoption, and utilization. The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Requirements
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
Nice To Haves
- Familiarity with financial services, payments, or fleet/card-based solutions
- Strong ability to analyze and interpret large data sets
- Demonstrated ability to manage multiple implementations simultaneously while meeting deadlines
- Interpersonal skills, with excellent written and oral communication abilities
- Strong problem solving skills; self-motivated, self-starter
Responsibilities
- Design, development, and execution of assigned client implementations.
- Onboarding activities and system integrations.
- Collaboration with internal stakeholders and external customers.
- Ensuring timely, accurate, and successful delivery of implementations.
- Establishing and maintaining strong consultative client relationships.
- Driving customer satisfaction, product adoption, and utilization.
- Delivering a high-touch, white-glove customer experience.
- Serving as the primary point of contact throughout the implementation.
- Providing comprehensive training, strategic guidance, and best practice recommendations.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
