Fleet Analyst

National Express•Warrenville, IL

3d•Onsite

About The Position

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Basic Function: The Fleet Analyst is responsible for assisting in overall project management function, coordination and management of assigned projects using defined processes and functions. The role serves as a conduit for communication between field operations, and the Fleet team who makes strategic decisions for those projects. The Fleet Analyst assists the efforts of the team by participating on work streams, time frames and detailed project assignments. Key responsibilities include overall project accountability, task assignments, task tracking, reporting, identifying obstacles, tracking timelines, establishing solid rapport both internal and external stakeholders as well as vendors.

Requirements

1 Years of experience in project management that directly aligns with the specific responsibilities for this position
Must have solid MS Office Skills, primarily Excel, Word, and PowerPoint.
MS Project experience required
Demonstrates project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
Demonstrated ability to identify and recommend processes improvements
Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
Finds common ground and can gain collaboration among senior management, colleagues and peers; can influence outcomes without directing or commanding
Confident, comfortable communicator with strong written and verbal communication skills
Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
Define problems, collect data, establish facts and draw valid conclusions.
Evaluate trends in data or information
Ability to perform under stress in cases of emergency, critical or hazardous situations
Ability to effectively work with cross functional teams to drive project objectives, business requirements and implementation support

Nice To Haves

4 Year Bachelor’s degree preferred
PMP certification a plus

Responsibilities

Assists on the coordination and management of resources and resource allocations for multiple ongoing complex projects, including project planning, reporting, and monitoring the projects for resource contention and cost.
Assists the implementation of process improvements that significantly reduce workloads or improve quality across the department
Assists the organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives
Analyzes assigned complex project &/or program plans to validate if project outcomes will meet the business needs and align/support operational plans/objectives
May develop & deliver on complex projects &/or programs as needed
Assists and communicates reporting metrics and project and/or program dashboards that provide management and business stakeholders with quantifiable gauges of the delivery of business results
Assists the organizational focus on customer service at every touch point while simultaneously delivering operational effectiveness