Fleet account rep

MHC Kenworth • Tulsa, OK

12d • Onsite

About The Position

Murphy-Hoffman Company, LLC (MHC) is hiring a Fleet Account Representative to serve as the primary MHC contact for assigned fleet accounts. The role ensures fleet needs are met by coordinating with customer personnel and dealership teams, and requires broad knowledge of the company’s services, products, and marketing techniques.

The representative supports fleet truck specifications, paperwork, deliveries, trade receipts, and equipment flow through Service and Body. They help address parts, warranty, and service issues, make company services available to customers, keep departments informed of customer needs, and maintain activity records and reports. This position is designated safety-sensitive. The posting lists the role at MHC Kenworth-Tulsa in Tulsa, Oklahoma.

Requirements

• Broad knowledge of the company’s services, products, and marketing techniques.
• Product knowledge.
• Strong verbal and written communication skills.
• Good organizational and time management skills.
• High energy level and positive attitude.
• Commercial Driver’s License (CDL) required.

Nice To Haves

• Prospector knowledge and computer skills preferred.

Responsibilities

• Call on assigned accounts and maintain open communication with customers about their requirements.
• Assist the Sales Manager or Branch Manager with fleet truck specifications, pre-bills, change orders, and new truck paperwork; stay current on fleet specifications and options.
• Coordinate new truck deliveries, trade receipts, and equipment flow through Service and Body.
• Provide information and work to resolve fleet parts, warranty, or service issues at home or on the road using available resources.
• Make all company services available to customers.
• Refer complaints and opportunities to the appropriate company department managers.
• Stay informed about new products and other information that may support sales efforts or improve service.
• Keep records and prepare reports on all phases of activities.
• Assist outside parts and service sales personnel in achieving full market penetration.
• Keep all departments informed about customer needs.
• Perform other duties as assigned by the supervisor.

Benefits

• Competitive salary.
• Medical, dental, and prescription insurance.
• Disability and life insurance.
• Paid Time Off program.
• 401(k) and profit sharing with employer match.
• Flexible Spending Account.
• Internal promotion opportunities.
• On-the-job training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed