Fitting Room Specialist - Part-Time
About The Position
The Fitting Room Specialist greets customers, manages their check-in and check-out of fitting rooms, and monitors the merchandise customers bring into the rooms. The role prepares merchandise for return to the sales floor, answers incoming calls, develops product knowledge, and helps customers find merchandise or the appropriate sales associate. The specialist maintains a clean, safe, and organized fitting room environment and is expected to follow safety procedures to minimize injury risk. As an employee-owner, the specialist is expected to contribute to a personalized customer experience, a team-first culture, adaptability, accountability, and honest and respectful conduct. The position averages 15–20 hours per week and involves 2–3 daytime shifts, potentially some evening shifts, and at least every other weekend. The base hourly rate is $16.00.
Requirements
- Have or be pursuing a high school diploma or GED, or have an equivalent combination of education and experience.
- Have 1–3 months of related experience or training, or an equivalent combination of education and experience.
- Be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push and pull, lift, talk, and hear, with or without reasonable accommodation.
- Be able to exert up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.
Responsibilities
- Greet customers and check them in and out of fitting rooms.
- Monitor the amount of merchandise customers have in fitting rooms.
- Prepare merchandise, including buttoning and zipping items, for return to the selling floor.
- Answer incoming calls in a friendly, professional, and pleasant manner.
- Learn product knowledge to assist customers and partner effectively with sales associates.
- Answer questions about merchandise location, price, and use, and direct customers to the correct associate when necessary.
- Maintain a clean, safe, and organized fitting room environment.
- Follow safety procedures and perform job duties in a way that minimizes the risk of injury.
Benefits
- Participation in a 100% Employee Stock Ownership Plan (ESOP) at no cost; ownership earnings begin after the first year and 1,000 hours, with full vesting after three years.
- 401(k) options, eligible after the first quarter.
- Associate discount on merchandise.
- Paid volunteer time of up to 2 hours per month.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
