Fitness Staff

AAM Brand•Florence, AZ

11d•Onsite

About The Position

Anthem Parkside at Merrill Ranch in Florence, Arizona, is an all-ages resort-style community with a recreation center, waterpark, fitness facilities, sports courts, parks, a golf course, and year-round amenities. Fitness Staff help maintain clean, organized, safe, and welcoming fitness and recreation facilities while providing excellent service to residents and guests. The role is cross-trained to provide Front Desk Monitor coverage as needed, including greeting visitors, answering phones, and supporting front desk operations. The position maintains the cleanliness and presentation of fitness equipment and surrounding recreation areas, conducts facility rounds, reports maintenance concerns, and helps ensure community rules and safety standards are followed. It also involves facility opening and closing procedures, event support, responding to emergencies according to training and facility procedures, and operating and overseeing the rock wall during operating hours.

Requirements

Excellent customer service and communication skills.
Ability to support administrative staff with changing needs and elicit information from callers and visitors professionally and efficiently.
Ability to handle multiple tasks, establish priorities, and meet deadlines.
Strong organization and tracking skills.
Ability to work efficiently in a high-volume, fast-paced environment.
Proficiency with computer programs and company database systems, including MS Office (Excel, Word, and Outlook), internet, and email systems.
Ability to work positively and effectively with staff at all levels and collaboratively across departments.
Strong verbal and written communication skills, including the ability to communicate with management and staff at all levels.
Flexibility to work hours that may include weekends and holidays as necessary.
Ability to speak English clearly and understandably, including for telephone communications.
Ability to safely pull, remove, and replace pool covers.
Ability to transport oneself throughout the office, association, and recreation center facilities.
Ability to interact with all types of individuals; mental alertness, attention to detail, and good reasoning skills.
Ability to perform frequent walking, standing, stooping, kneeling, pushing, pulling, lifting, carrying, and moving objects weighing up to 50 pounds.

Responsibilities

Monitor fitness and recreation areas for safety, equipment, and facility concerns; report damaged equipment, hazards, and maintenance issues and submit work orders as needed.
Clean and organize fitness equipment and center areas, including wiping down machines and picking up discarded items.
Store fitness equipment, including free weights, resistance bands, mats, and accessories, properly.
Monitor resident and guest use of facilities for compliance with community policies and safety guidelines, and communicate policies and procedures as needed.
Perform minor custodial duties.
Perform established facility opening and closing procedures and identify opportunities for improvement.
Provide Front Desk Monitor coverage as needed, including greeting residents and guests, answering telephones, assisting visitors, and supporting administrative functions.
Assist with setup, breakdown, and cleaning for community events and recreational activities.
Respond to emergency situations according to First Aid/CPR training and facility procedures, as necessary.
Operate and oversee the rock wall and engage residents participating during operating hours.
Perform other related duties as directed.