About The Position

The Fitness Program Manager is a hands-on management role responsible for driving fitness programs and creating a positive experience for clients and members. The manager leads and inspires fitness professionals and delivers health promotion and wellness programs that address immediate and long-term objectives. The role combines team leadership, program design and evaluation, budget oversight, client relationship management, fitness assessments, personalized exercise guidance, and group exercise management.

Requirements

  • Bachelor’s degree in Exercise Science, Kinesiology, or a related field.
  • Current CPR/AED and First Aid certifications.
  • At least 3 years of experience in a fitness environment, including hands-on training and client interaction.
  • Experience leading group exercise classes and tailoring workouts for different fitness levels.
  • Prior management experience in a fitness or wellness setting.

Responsibilities

  • Hire, train, and supervise fitness professionals, ensuring high-quality services for participants.
  • Design, implement, and evaluate fitness, health promotion, and incentive programs tailored to client needs.
  • Align programs with annual strategic planning and short- and long-term goals.
  • Manage the program budget, monitor expenses, and report on program performance and outcomes.
  • Build proactive relationships with client liaisons to support client satisfaction and program alignment.
  • Perform initial fitness assessments, create personalized exercise plans, and guide clients through their first workouts.
  • Provide fitness services to diverse clients, including high-risk participants, with attention to safety and individual needs.
  • Ensure fitness center and exercise areas are supervised, safe, and compliant with health and safety guidelines.
  • Lead and manage the group exercise program, including scheduling and instruction.
  • Perform other tasks as required to support the department and exceed client expectations.
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