Fitness Program Manager (Navy FCU)

HealthFitness•Winchester, VA

1d•Onsite

About The Position

HealthFitness, a Trustmark company, is seeking a full-time Fitness Program Manager to oversee daily operations at Navy Federal Credit Union's on-site Fitness Center in Winchester, VA. This corporate-only facility offers a professional, low-stress environment focused on quality programming and member experience. The role is ideal for a fitness professional seeking a stable, people-focused leadership position with a predictable Monday-Friday schedule and a strong work-life balance. The facility is state-of-the-art and located outside the daily DC commute, offering a welcoming, community-oriented corporate setting with strong leadership support.

Requirements

Associate’s degree or higher in Exercise Science, Health Promotion, Kinesiology or related discipline OR equivalent combination of education, current certifications, and experience.
2+ years’ related industry experience.
Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date (must have an in-person component).
Industry recognized Group Exercise certification from ACE, AFAA/NASM, ACSM, NCCPT, NETA -or- NCCA Accredited Personal Trainer certification from an Industry recognized and HealthFitness approved agency required within 6 months of hire.
Ability to lead, manage and operate a fitness center.
Strong interpersonal and customer service skills, including the ability to motivate others.
Ability to effectively organize and prioritize work demands.
Computer proficiency in MS Office including Word, Excel, and Outlook.

Nice To Haves

Both Group Exercise and Personal Trainer certifications required within 6 months of hire.

Responsibilities

Manages and directs all operational aspects of an on-site fitness program, ensuring high levels of participation, results achievement, and customer satisfaction.
Ensures contract compliance and develops and adheres to the strategic business plan.
Supervises, trains, and develops staff.
Designs and facilitates a variety of health and fitness programs.
Develops outcomes-focused management reports.
Manages all program activities in accordance with HealthFitness operational, quality, safety, and service standards.
Develops and implements the yearly strategic business plan to identify contract deliverables, program/service offerings, initiatives, targeted outcomes, and marketing strategy.
Prepares and manages the operating budget, ensuring expenditures align with policies.
Leads staff meetings to inform associates about company, client, and program events.
Manages client relationships to ensure high customer satisfaction and reinforce HealthFitness value.
Directs the implementation of individual and group fitness programs, health education activities, motivational programs, and special events.
Coordinates marketing and communications to maximize program engagement.
Tracks participant and program data for goal achievement measurement and creates management reports.
Manages all record and data management activities, ensuring proper storage, retention, and confidentiality.
Conducts daily safety checks and performs routine safety audits.
Performs staff responsibilities as appropriate, including floor supervision, fitness testing, exercise prescription, orientations, personal training, and group exercise instruction.
Verifies equipment maintenance, ensures locker room cleanliness, and coordinates resolution of facility issues.
Introduces new HealthFitness programs, products, and services to the client in conjunction with the Contract Manager.