Fire Service Sales Manager

Johnson Controls•San Antonio, TX

1d•$105,000 - $120,000

About The Position

Johnson Controls is hiring a Fire Service Sales Manager to lead service sales across fire alarm, security, fire sprinkler, and fire suppression offerings. The manager leads the district or branch service sales team and owns achievement of the sales plan within an assigned geographic area. The role focuses on customer growth, team development, bookings, recurring revenue, pricing, and territory performance. The manager expands existing customer relationships, develops new business, and grows recurring service revenue while building a high-performing team. They partner with Area Sales and General Managers on sales strategies, contract negotiations, and pricing, and work with sales, operations, and leadership teams to help customers succeed. The position balances strategic territory planning with disciplined execution, customer engagement, coaching, and profitable growth.

Requirements

College degree in Business or equivalent experience.
At least 5 years of sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
Demonstrated ability to lead a high-volume or transaction-based sales team.
Experience leading teams, managing projects, and selling effectively at all customer levels.
Ability to create solutions that meet customer needs while supporting business objectives.
Experience building, organizing, and developing a multi-talented team.
Strong business acumen.
Excellent communication and team-building skills, with a strong understanding of inter-departmental relationships.
Proven time management, prioritization, and deadline delivery skills.
Experience managing a team through transition or significant organizational change.

Nice To Haves

BA degree in Marketing.
Five or more years of experience in the fire safety industry.
Five or more years in a leadership role.

Responsibilities

Lead the district or branch service sales team to meet or exceed customer, employee, and sales goals.
Own achievement of the sales plan for service sales activities in the assigned geographic area.
Drive bookings growth by expanding existing accounts and developing new business opportunities.
Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts, and execute pricing strategies.
Monitor sales performance, refine approaches, and reallocate resources to improve results.
Support development of marketing, customer retention, advertising, pricing, and distribution strategies for the territory.
Coach and train sales staff on products, services, campaigns, promotions, sales techniques, and performance standards.
Build, hire, develop, and align a high-performing team.
Grow and retain recurring revenue through direct coaching and mentoring of Service Sales and Customer Care teams.
Meet with key clients, support negotiations and closing efforts, and conduct ride-a-longs to strengthen coaching and customer relationships.
Collaborate with area and national service and solutions sales leaders to share best practices and deliver company objectives.
Support Area General and Area Sales Managers with service-related high-volume sales activities as needed.
Develop territory business plans covering business development, sales staffing, market assignments, strategic customer development, and industry relations.
Ensure company policies and procedures are understood, communicated, and followed.
Create a safe, respectful environment and address concerns with candor, accountability, and integrity.
Use coaching, performance reviews, and continuous improvement to strengthen individual and team results.
Work across sales, operations, and leadership teams to remove obstacles and help customers succeed.
Lead by example in pricing discipline and contractual quality to support profitable growth.
Develop talent through mentoring, ride-a-longs, training, and practical feedback.
Use customer and market insight to adjust territory plans, prioritize opportunities, and improve sales effectiveness.