Fire Rescue Public Safety Telecommunicator Trainee (FR PST TRAINEE)
About The Position
St. Johns County Fire Rescue Communications answers incoming emergency and non-emergency calls, including 911 calls, and dispatches fire and medical apparatus, including marine rescue units. Communications Officers receive and process calls for service in a fast-paced, team-oriented environment serving the citizens and visitors of St. Johns County. The selected Communications Officer completes an extensive training program that includes Emergency Medical Dispatch, CPR, and Florida Department of Health Public Safety Telecommunicator certification. The role maintains a full-time presence at work and includes other duties as assigned.
Requirements
- High school diploma or equivalent recognized certification.
- Sufficient experience to understand basic principles relevant to the major duties, gained through completion of an apprenticeship or internship, or one to two years in a similar position.
- Possess and maintain APCO Emergency Medical Dispatch certification and State of Florida Public Safety Telecommunicator certification. Trainees may be hired at Pay Grade 12 until certified, for a period not exceeding one year.
- Possess and maintain a valid Florida driver's license and any endorsements needed to legally operate vehicles used while assigned to the position.
- Good interpersonal and communication skills to serve others.
- Ability to comprehend, speak, and write English.
- Ability to operate a computer.
- Knowledge of emergency telephone and radio communications procedures.
- Knowledge of telephone, radio, and CAD systems.
- Knowledge of computers and job-related software programs.
- Knowledge of county streets and geography.
- Knowledge of fire and law enforcement terminology.
- Skill in analyzing problems and developing and implementing solutions.
- Skill in responding to emergency situations.
- Skill in preparing clear and precise administrative reports.
- Oral and written communication skills.
Responsibilities
- Answer incoming Fire Rescue Communications calls, including 911 calls, and receive and process emergency and non-emergency calls in compliance with standard operating procedures and county policy.
- Dispatch fire and medical apparatus, including marine rescue units.
- Operate Computer Aided Dispatch (CAD) to log events and record times and information.
- Monitor and assist field units during on-scene activities and account for apparatus.
- Monitor law enforcement, fire, animal control, and other radio communications channels.
- Assist the public by providing information, available resources, or referrals to other agencies.
- Assist the public and other agencies during inclement weather, hurricanes, and other disasters.
- Maintain a full-time presence on the job.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
