Fire & Emergency Sales & Contract Adm

Marion Body Works•Marion, WI

About The Position

Responsible for assessing the feasibility of potential Fire & Emergency Vehicle contracts and working with customers and engineering to analyze and estimate project costs for sales pricing and bids. Prepares technical contracts and administers sold contracts, working with customers and dealers to ensure solutions meet and exceed expectations. Develops and maintains strong working relationships and serves as a liaison between customers and production. Responds to inquiries, authorizes warranty claims, and develops pricing for parts supporting vehicles delivered under previous Marion Body Works contracts.

Requirements

  • Minimum of a relevant associate degree and/or 3–5 years of sales experience or equivalent.
  • Excellent computer skills and knowledge of estimating, CAD, database, spreadsheet, word-processing, email, and internet applications.
  • Strong interpersonal and customer-relations skills, including the ability to close sales.
  • Ability to work efficiently in a fast-paced environment.
  • Professional oral and written communication skills and a professional demeanor and appearance.
  • Ability to multitask in a detailed, organized, team-oriented environment and to work independently under deadline pressure and changing priorities.
  • Ability to maintain confidentiality and security of Marion Body Works Inc. information.
  • Knowledge of Marion Body Works’ build process.
  • Ability to work without supervision.
  • Ability to establish and maintain professional, courteous relationships with customers and coworkers.
  • Demonstrate knowledge of the company’s mission, values, and ethics statement.

Nice To Haves

  • Bachelor’s degree preferred.
  • Fire and Emergency Sales or manufacturing experience is a plus.

Responsibilities

  • Review bid postings and work with dealers to determine whether Marion Body Works can reasonably provide a solution.
  • Recommend projects for bidding based on industry knowledge, customer needs, and the company’s historical ability to deliver a competitive bid.
  • Participate in customer pre-sales meetings to understand project requirements and technical complexity.
  • Analyze specifications, drawings, and other information to prepare accurate, timely material and labor estimates for multiple simultaneous projects with hard deadlines.
  • Negotiate with vendors and suppliers to obtain good value, and calculate markups and overhead rates to meet company gross margin expectations.
  • Analyze contracts against estimates and resolve discrepancies with customers and dealers before and during production.
  • Communicate regularly with customers and dealers to support delivered products.
  • Maintain regular attendance and adhere to Marion Body Works Inc. quality policies and codes of conduct.
  • Develop and maintain positive, long-term relationships with customers and dealers.
  • Process parts and warranty claims and monitor calls made to dedicated customer-service lines.
  • Coordinate quality assurance inspections, customer visits, paperwork, and delivery of completed vehicles.
  • Comply with environmental, OSHA, and quality standards.
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