Technician
About The Position
Pavion is seeking a Fire Alarm Technician to join its fire business unit. The role services, troubleshoots, and programs fire and burglar alarms, CCTV, and access control systems; verifies that equipment is operational; diagnoses system failures and performs assigned repairs or component replacements; and provides technical support to customers. The technician also tests and inspects fire alarm systems, coordinates service work with the manager and dispatcher, communicates service status, and maintains an assigned vehicle, tools, and equipment. The position requires customer interaction, field documentation, and the ability to work with ladders and lift objects up to 50 pounds when needed. The hourly pay range is $38.00–$45.00, with starting pay based on qualifications, experience, education, skills, certifications, and internal equity. A comprehensive benefits package is offered.
Requirements
- High school diploma or GED.
- 3–5 years of experience servicing fire alarm systems or NICET II.
- Valid driver's license and acceptable driving record.
- Basic knowledge of national and local alarm codes, including NFPA 72, NEC, and Florida Building Code.
- Demonstrated responsibility, punctuality, consistent attendance, good communication, and completion of necessary field documentation.
- Ability to carry and climb step or extension ladders where needed and lift objects up to 50 pounds when needed.
- Basic computer/tablet skills.
Nice To Haves
- Notifier certification.
- FASA/BASA.
- NICET.
Responsibilities
- Service, troubleshoot, and program burglar alarms, fire alarms, closed-circuit television, and access control systems.
- Ensure equipment is functional and operational.
- Diagnose causes of system problems or failures to identify equipment and systems requiring repair.
- Replace assigned system components, such as panels and audible/visual alarms.
- Provide customers with technical support, including remote phone diagnosis and troubleshooting signal issues related to formats and receivers.
- Interact professionally with customers.
- Coordinate with the manager and dispatcher to complete service and work orders efficiently.
- Inform the dispatcher and/or manager of service status so appropriate action can be taken.
- Test and inspect fire alarm systems.
- Maintain assigned vehicle, tools, and equipment.
Benefits
- Comprehensive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
