Fire Alarm & Security Technician

Summit Fire & Security•Manchester, NH

4d•$34 - $42

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role requires working knowledge of fire alarm codes and standards, programming and software for a variety of fire alarm systems, and familiarity with clean-agent and high-pressure suppression systems. Technicians use appropriate tools and test equipment to diagnose and repair systems, communicate professionally with customers and monitoring companies, and document their work using Field Service Lightning and work orders. The position involves following company safety programs and procedures, participating in weekly Toolbox talks, maintaining a company vehicle, and attending training to stay current on technology and code changes. Technicians may be placed on call for emergency service requests and are expected to train service technician trainees. Local travel is required for 90% of the time. The role regularly includes outdoor work and exposure to weather, dust, fumes, chemicals, electrical hazards, and noise. Summit Fire & Security offers training and career advancement opportunities, competitive pay, bonus opportunities, and benefits for eligible employees.

Requirements

High school diploma or equivalent.
At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
NICET Level I Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
Ability to travel locally 90% of the time.
Ability to perform the stated physical duties, including lifting, bending, climbing, standing, walking, and working at heights.
Ability to consistently wear appropriate personal protective equipment as required by company safety policies.

Nice To Haves

NICET or state-specific certification.
At least 2 years of professional computer skills.
At least 2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
Apply knowledge of manufacturers’ clean-agent and high-pressure suppression systems.
Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace system components.
Troubleshoot fire alarm systems, including diagnosing ground faults.
Program fire alarm systems and use software when removing or replacing components.
Repair or replace damaged fire alarm components such as fire alarm control panels, power supplies, and alarm-initiating devices.
Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, materials, and time on the job, and complete work-order documentation.
Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where project safety documentation is located.
Keep the company-provided vehicle clean and well maintained according to company policies.
Provide on-call coverage for emergency service requests as required by location.
Attend seminars or other education and training sessions to stay current on technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Perform other duties as assigned.