Fire Alarm & Security Technician

Summit Companies•Scranton, PA

24d

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life-safety products with minimal supervision. The role involves diagnosing system faults, repairing or replacing system components, programming fire alarm systems, and safely handling explosive actuators. Technicians communicate with customers and monitoring companies, complete work-order documentation, follow company safety procedures, maintain a company vehicle, and may train service technician trainees. The position requires local travel up to 90% and may include on-call emergency service duties based on location. Periodic training or seminars may be required to remain current on technology, codes, and standards.

Requirements

High school diploma or equivalent.
At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
NICET Level 1 Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Ability to travel locally 90% of the time.
Ability to wear appropriate personal protective equipment as required by company safety policies.
Ability to meet the stated physical and work-environment demands, with reasonable accommodations where applicable.

Nice To Haves

NICET or state-specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar.
Knowledge of different manufacturers’ clean-agent and high-pressure suppression systems.
Programming and software knowledge across a variety of fire alarm systems.
Comprehensive working knowledge of fire alarm codes and standards.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life-safety products.
Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
Troubleshoot fire alarm systems to determine faults, including ground faults.
Repair or replace damaged fire alarm components such as fire alarm control panels, power supplies, and alarm-initiating devices.
Safely follow procedures to handle, remove, and replace explosive actuators, including squibs and gas cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at required work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, required materials, and time on the job.
Complete work-order documentation.
Follow the company Safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of safety documentation on each project.
Keep the company-provided vehicle clean and maintained according to company policies.
Provide on-call emergency service when required by location.
Attend seminars or other education and training sessions periodically to keep up with technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Perform other duties as assigned.