Fire Alarm & Security Technician
About The Position
The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems, as well as other fire and life safety products, with minimal supervision. The technician handles equipment and components for fire alarm and suppression systems, communicates professionally with customers and monitoring companies, documents work, and follows company safety procedures. The role requires extensive local travel and may include on-call emergency service duties based on location. Technicians may also train service technician trainees and attend education sessions to keep current with technology, codes, and standards. Summit Fire & Security is a full-service provider of fire detection, suppression, and security services, including design, installation, testing, inspections, and maintenance. It operates across more than 70 locations in over 20 states and supports employee development through training, education, and reimbursement for certain career development programs.
Requirements
- High school diploma or equivalent.
- At least 2 years of Fire Life Safety industry experience, specifically in fire alarm.
- NICET Level 1 Fire Alarm Certification.
- Ability to read, write, and communicate effectively in English with employees and customers.
- Valid driver's license with an acceptable driving record.
- Ability to comply with the company's Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
- Ability to travel 90% of the time locally.
- Ability to meet the stated physical and work-environment requirements, including lifting, climbing, working at heights, and consistently wearing required personal protective equipment.
Nice To Haves
- NICET or state-specific certification.
- At least 2 years of professional computer skills.
- At least 2 years using business intelligence systems, Sage 300 CRE, or similar systems.
Responsibilities
- Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
- Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
- Apply working knowledge of fire alarm codes and standards, and use programming and software knowledge across a variety of fire alarm systems.
- Diagnose fire alarm system faults, including ground faults.
- Repair or replace damaged fire alarm components, such as fire alarm control panels, power supplies, and alarm-initiating devices.
- Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
- Communicate professionally with internal and external customers and offsite monitoring companies.
- Arrive punctually at assigned work locations and complete scheduled projects in a timely manner.
- Use Field Service Lightning to track work orders, materials, and time spent on jobs; complete work-order documentation.
- Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know the location of project safety documentation.
- Keep the company-provided vehicle clean and maintained according to company policies.
- Provide on-call response for emergency service requests as required by location.
- Attend seminars or similar education and training sessions to stay current with technology, codes, and standards.
- Train service technician trainees in applicable aspects of fire protection.
- Perform other duties as assigned.
Benefits
- Paid vacation and holidays.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) plan with company match.
- Flexible spending accounts.
- Employer-paid long-term disability.
- Employer-paid short-term disability.
- Additional voluntary ancillary benefits, such as accident and hospital indemnity coverage.
- Life insurance for team members and dependents.
- Employee assistance program.
- Employee referral program.
- Training opportunities and career advancement.
- Competitive pay and bonus opportunities.
- Reimbursement for certain career development programs and potential bonuses for specific certifications.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
