Fire Alarm & Security Technician

Summit Fire & Security•Vestavia Hills, AL
•$30 - $35

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role includes working with clean-agent and high-pressure suppression systems, diagnosing system faults, programming or replacing system components, maintaining work-order documentation, and communicating professionally with customers and monitoring companies. Technicians may be placed on call for emergency service requests and must travel locally up to 90% of the time. The technician follows company safety programs and procedures, participates in weekly Toolbox talks, maintains a clean and well-maintained company vehicle, and periodically attends training to stay current with technology, codes, and standards. The position also includes training service technician trainees in applicable fire-protection practices. The role regularly involves outdoor work and exposure to temperature extremes, dust, fumes, chemicals, electrical hazards, and noise, along with physical tasks such as lifting, climbing, bending, and working at heights.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of Fire Life Safety Industry experience, specifically in Fire Alarm.
  • NICET Level 1 Fire Alarm Certification.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel locally 90% of the time.
  • Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
  • Ability to perform the listed essential duties, with reasonable accommodations where applicable.
  • Ability to frequently bend, climb and descend step stools, ladders, and stairs, kneel, lift under 50 pounds, reach above and below the shoulders, and stand and walk for extended periods.
  • Ability to see color, near and far distances, peripheral vision and depth, and adjust focus.
  • Ability to occasionally balance, crouch, drive, lift over 50 pounds, sit, stoop, twist, and work at heights.
  • Ability to consistently wear appropriate personal protective equipment as required by company safety policies.

Nice To Haves

  • NICET or state-specific certification.
  • At least 2 years of professional computer skills.
  • At least 2 years of experience using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

  • Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
  • Apply knowledge of different manufacturers’ clean-agent and high-pressure suppression systems.
  • Use required tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace fire alarm and suppression system components.
  • Apply working knowledge of fire alarm codes and standards.
  • Use programming and software knowledge for a variety of fire alarm systems when removing or replacing components.
  • Troubleshoot fire alarm systems to identify faults, including ground faults.
  • Repair or replace damaged fire alarm components such as fire alarm control panels, power supplies, and alarm-initiating devices.
  • Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at required work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, materials needed, time on the job, and related information.
  • Complete work-order documentation.
  • Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where project safety documentation is located.
  • Keep the company-provided vehicle clean and well maintained in accordance with company policies.
  • Handle emergency service requests when placed on call as required by location.
  • Attend seminars or similar education and training sessions to stay current with technology, codes, and standards.
  • Train service technician trainees in applicable aspects of fire protection.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with company match.
  • Flexible spending accounts.
  • Employer-paid long-term disability.
  • Employer-paid short-term disability.
  • Additional voluntary ancillary benefits, such as accident and hospital indemnity coverage.
  • Life insurance for team members and dependents.
  • Employee assistance program.
  • Employee referral program.
  • Training opportunities and career advancement.
  • Competitive pay and bonus opportunities.
  • Reimbursement for certain career development programs and potential bonuses for specific certifications.
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