Fire Alarm & Security Technician

Summit Fire Protection•Garfield Township, MI
•$22 - $28

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products, generally with minimal supervision. The role includes diagnosing fire alarm faults, repairing or replacing system components, working with clean-agent and high-pressure suppression systems, and using tools, test equipment, and programming software to perform repairs. Technicians communicate with customers and monitoring companies, maintain work-order documentation, follow company safety procedures, and keep company vehicles clean and maintained. On-call emergency service may be required depending on location. The role may also include training service technician trainees and attending seminars or other training to stay current with technology, codes, and standards. Summit Fire Protection provides fire detection, suppression, and security services, including design, installation, testing, inspection, and maintenance. The company describes opportunities for professional development, training, education, and career advancement. The position involves regular outdoor work in varied temperatures and exposure to dust, fumes, chemicals, electrical hazards, and noise; occasional indoor office work; and working alone or with others. Appropriate personal protective equipment must be worn at customer locations.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in the fire life safety industry, specifically in fire alarm.
  • Ability to read, write, and communicate effectively in English with employees and customers.
  • Valid driver’s license with an acceptable driving record.
  • Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, including customer-specific requirements where applicable.
  • Ability to travel occasionally, up to 20%.
  • Ability to perform the stated physical duties, including frequently bending, climbing step stools, ladders, and stairs, kneeling, lifting over 50 pounds, reaching above and below the shoulders, and standing and walking for extended periods.
  • Ability to meet the stated vision requirements, including color, near and far, peripheral, depth, and focus adjustment.
  • Ability to wear appropriate personal protective equipment as required by company safety policies.

Nice To Haves

  • NICET or state-specific certification.
  • NICET Level 1 Fire Alarm Certification.
  • At least 2 years using business intelligence systems, Sage 300 CRE, or similar systems.
  • At least 2 years of professional computer skills.

Responsibilities

  • Troubleshoot fire alarm systems, including diagnosing ground faults.
  • Repair or replace damaged fire alarm components, including fire alarm control panels, power supplies, and alarm-initiating devices.
  • Work with different manufacturers’ clean-agent and high-pressure suppression systems.
  • Use tools and test equipment, including multimeters, meggers, laptops for programming, and lifts, to repair or replace fire alarm and suppression system components.
  • Apply working knowledge of fire alarm codes and standards.
  • Use programming and software knowledge for a variety of fire alarm systems when removing or replacing components.
  • Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
  • Communicate professionally with internal and external customers and offsite monitoring companies.
  • Arrive punctually at work locations and complete scheduled projects in a timely manner.
  • Use Field Service Lightning to track work orders, required materials, time on the job, and related information.
  • Complete work-order documentation.
  • Follow the company safety program, SDS book, hazardous communication program, policies, and procedures; participate in weekly Toolbox talks and know where project-related safety documentation is located.
  • Keep the company-provided vehicle clean and maintained according to company policies.
  • Handle emergency service requests while on call when required by location.
  • Attend seminars or similar training to stay current with technology, codes, and standards.
  • Train service technician trainees on applicable aspects of fire protection.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with company match.
  • Flexible spending accounts.
  • Employer-paid long-term disability.
  • Employer-paid short-term disability.
  • Additional voluntary ancillary benefits, such as accident and hospital indemnity coverage.
  • Life insurance for team members and dependents.
  • Employee assistance program.
  • Employee referral program.
  • Extensive training opportunities, career advancement, competitive pay, and bonus opportunities.
  • Continued development, training, and education, including support for NICET and other career-advancing certifications.
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