Seasonal Retail Commission Sales Associate - Fine Jewelry, North East

Macy's•Hurst, TX

2d•$15 - $21•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences where customers feel welcomed, comfortable, and valued. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You help ensure merchandise security, accuracy, and presentation while working with the team to achieve sales goals and maintain operational excellence. The role involves maintaining a clean, organized, shoppable sales floor; processing, presenting, storing, and replenishing stock; updating signs and pricing; and using point-of-sale technology and digital tools. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The posting identifies the role as seasonal.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings and digital shopping tools, and create a welcoming, knowledgeable, and supportive shopping experience.
Ability to use point-of-sale technology and digital tools effectively.
Ability to maintain accurate stock presentation and replenishment and comply with asset protection requirements.
Ability to meet sales goals and client and protection plan goals.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, luxury brands, products, trends, and promotions to educate customers and make recommendations suited to their tastes, preferences, and budgets.
Build client relationships through consultative selling, hospitality, and use of the clientele program and clienteling tools.
Meet and surpass daily sales goals, as well as client and protection plan goals.
Promote loyalty, warranty, and protection programs and share loyalty benefits and offers.
Acquire new customers by opening credit accounts and communicating loyalty benefits.
Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
Maintain a clean, organized, and shoppable sales space; update signs and pricing and support merchandise moves.
Ensure merchandise security, accuracy, and asset protection compliance.
Use point-of-sale technology, handheld equipment, and digital shopping tools to support transactions and the customer experience.
Participate in sales events, vendor training, and ongoing product education.
Collaborate with teammates to support customers, achieve sales goals, and uphold operational excellence.
Maintain regular, dependable attendance and punctuality; work scheduled weekend shifts and maintain availability for days, evenings, weekends, and holidays.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice