Seasonal Retail Commission Sales Associate - Fine Jewelry, Auburn
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring the security, accuracy, and presentation of merchandise. You collaborate with the team to support sales goals and operational excellence in the Fine Jewelry department. Day-to-day work includes preparing the sales floor, reviewing goals and product information, assisting customers, processing and replenishing stock, maintaining merchandise presentation and pricing, and sharing loyalty program benefits. The role requires flexible availability, including weekends and holidays, and regular, dependable attendance. The posting identifies this position as seasonal.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to support accurate stock presentation, replenishment, and asset protection compliance.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge of precious metals, gemstones, and luxury brands to educate customers and assist with selections.
- Build customer relationships through consultative selling, genuine hospitality, and use of clienteling tools and programs.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and protection plans and share loyalty benefits.
- Acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital shopping tools to support transactions and improve the shopping experience.
- Support inventory, fulfillment, processing, presentation, organization, storage, and replenishment of merchandise.
- Maintain accurate signs and pricing and support merchandise moves.
- Ensure merchandise security and comply with asset protection requirements.
- Participate in sales events, vendor training, and special events.
- Keep current on new arrivals, top-selling items, trends, promotions, and product launches.
- Collaborate with teammates to maintain a clean, organized, and shoppable sales floor and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
