Seasonal Retail Commission Sales Associate - Fine Jewelry, Mid Rivers Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and participating in special events. You help ensure the security, accuracy, and presentation of merchandise and collaborate with the team to achieve sales goals and operational excellence. The role includes preparing the sales floor, reviewing sales goals and product information, assisting customers, maintaining stock and merchandise presentation, updating signs and pricing, replenishing merchandise, and using loyalty and clienteling tools. The position requires flexible availability, including days, evenings, weekends, and holidays. The posting states that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week; hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, and handheld equipment to perform job functions.
- Ability to meet the stated physical requirements, including talking, lifting, constant moving, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide welcoming, knowledgeable, personalized customer service and product recommendations.
- Educate customers about precious metals, gemstones, luxury brands, and products, and assist them in selecting items that suit their needs and budgets.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools.
- Meet and surpass daily sales goals, as well as client and protection plan goals.
- Promote loyalty, credit account, and warranty programs and communicate their benefits to customers.
- Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment.
- Maintain an organized, shoppable sales floor; update signs and pricing and support merchandise moves.
- Ensure merchandise security, accuracy, presentation, and asset protection compliance.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in vendor training, sales events, and ongoing product education.
- Collaborate with colleagues to support special events, customers, and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
