Fine Dining Waitstaff - Lenoir Woods, FT Day/Evenings

Lutheran Senior Services•Columbia, MO

About The Position

Performs dining server functions in an upscale dining atmosphere and a variety of dining service duties to maintain clean, sanitary, and organized dining areas, facilities, and equipment. May assist with some food preparation. Provides courteous, timely service, supports dining room setup and cleanup, and helps ensure food is prepared, stored, and served appropriately. The position involves standing and walking intermittently, handling food products and supplies, and working around cleaning agents, hot equipment, and temperature and humidity changes.

Requirements

At least 1 year of waiting experience in a fine dining or country club venue; 2 to 3 years is preferred.
Ability to read, understand, and follow recipe instructions, diet orders, resident preference cards, and work assignments.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Patience and tolerance toward staff, residents, and family members.
Ability to develop constructive working and interpersonal relationships with colleagues and customers.
Problem-solving and decision-making skills.
Service orientation and excellent organizational skills.
Active listening and effective communication competencies.
Must have or be willing to receive a Hepatitis A vaccine if working within St. Louis County, in accordance with county health regulations.
Ability to work with chemicals and cleaning agents and withstand temperature and humidity changes, including in refrigerated storage areas and around ovens, ranges, dishwashing machines, and steam tables.
Must be free from infections or diseases.
Physical ability to lift and carry a 20-pound tray (27 inches long) from a height of 36 inches for 100 feet; walk continuously for half a mile; push or pull a 180-pound sled 20 feet using 30 pounds of force; push a wheelchair loaded to 200 pounds for 100 feet; push or pull 30 pounds; and perform one full squat.

Nice To Haves

2 to 3 years of waiting experience in a fine dining or country club venue.

Responsibilities

Provide customer service that promotes satisfaction and reflects an upscale dining experience.
Take and serve food and beverage orders in a timely and appropriate manner.
Greet customers courteously and handle dissatisfied customers with quick decisions when needed.
Know menu details, including allergens and preparation methods, and explain them to guests.
Make menu recommendations and share additional information with customers.
Know drink recipes and enter them into computer software.
Serve 16 or more guests at a time and recall orders upon request.
Check product quality and correct problems that could affect a guest's visit.
Perform assigned work routines using dining service utensils, supplies, and equipment.
Assist with dining service setup, including setting up dining rooms and tables, stocking buffets and service stations, preparing beverages, salads, desserts, and other items according to recipes, and assisting at catering events.
Assist with receiving and storing food and supplies, and ensure food is served at proper temperatures and on time.
Clean dining service areas by completing daily cleaning duties, bussing tables, sweeping, mopping, vacuuming, washing dishes, removing trash, stocking and storing items correctly, and keeping work areas clean.

Benefits

Paid Time Off (PTO) and PTO sell-back.
Retirement savings benefits with an employer match contribution.
Education Financial Assistance.
Employee Assistance Program (EAP).
Wellness benefits.
Pay advances through PayActiv.
Caregiver support through TCARE.
Leaves of Absence.
Special retail deals and discounts through Perkspot.
Commuter support.
Extended Sick Pay, Bereavement Pay, and Jury Duty Pay for part-time employees.
Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Short-term and Long-term Disability, Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance for full-time or Weekend Option employees.