Financial Services Specialist, Ag & Rural Lending

FCS Financial•Harrisonville, MO

13d•Onsite

About The Position

FCS Financial, part of the nationwide Farm Credit System, is seeking a Financial Services Specialist to support agricultural and rural lending in Harrisonville, Missouri. The role works closely with Loan Officers and interacts directly with member-owners to prepare loan packages, gather and organize personal and financial information, and ensure loan documentation is complete and accurate. It combines lending operations support with customer service, account maintenance, and general office duties. The position is classified as non-exempt under the Fair Labor Standards Act and reports to the Customer Services Team Leader – Ag & Rural Lending. It has no supervisory responsibilities. Flexible work hours may be considered after initial training, based on the candidate’s qualifications and needs. The position is open until filled. The starting salary is $43,500, with potential for growth based on experience. FCS Financial describes its benefits package as competitive and states that it supports professional development and long-term success.

Requirements

High school diploma and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential job functions.
Working knowledge of multi-line phone system operations.
General knowledge of credit processing procedures.
General knowledge of accounting practices and procedures.
Oral and written communication skills sufficient to exchange information effectively with peers, a supervisor, and customers.
Ability to listen and convey awareness of a customer's problem or issue to help find a resolution.
Ability to perform varied duties and transition between tasks of different natures.
Ability to organize material and information systematically to optimize efficiency.
Ability to recognize and maintain confidential information.
Skill using Word, Excel, Outlook, Teams, Docusign, and PDF Exchange to improve efficiency or effectiveness.
Ability to protect confidential and sensitive organizational and client data.
The job posting describes attention to detail, communication, organization, multitasking, and teamwork as important for the role.

Nice To Haves

Previous experience in a commercial lending or agricultural finance environment.

Responsibilities

Assist Financial Services Officers with preparing loan packages that meet procedural and regulatory requirements.
Collect personal and financial data, enter loan submission data, and organize and review information for completeness and accuracy.
Determine and ensure completion of compliance requirements; prepare loan closing documentation; verify insurance coverage and required loan documentation; and follow up on missing or incomplete materials.
Complete lien and related legal entity searches, background and financial searches, and flood determinations; maintain electronic files; interpret and satisfy loan approval conditions; and reconcile verifications.
Complete and submit documents for government-sponsored loan programs, including MoFirst and FSA, and process loan servicing action requests.
Review post-close data, order and review title work and appraisals, and maintain loan records.
Answer phones and assist walk-in customers by assessing and interpreting their needs, responding to requests, or referring them to the appropriate staff member.
Accept, identify, and process loan payments and provide receipts; provide other services such as loan and funds-held advances, payoff documentation, ordering drafts, and notary services.
Provide customers with standard information about rates, products, and insurance.
Apply standard processes, policies, and procedures to account maintenance activities, including posting receipts and disbursements, monitoring reports and resolving discrepancies, and processing electronic transfers.
Make initial customer contact regarding early delinquent payments; correct account payment or disbursement entries; determine collateral release needs; and return paid notes in accordance with procedures.
Monitor insurance documentation, assist with monitoring loan covenants and servicing plans, and ensure servicing procedures are followed.
Contact service providers about office equipment, building maintenance, and document shredding; order supplies; schedule and coordinate meetings and events; authorize office expense invoices; and handle mail.
Protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data.
Perform other duties as assigned to meet organizational needs.