Financial Service Specialist (Teller) - Page

First Community Credit Union•Page, ND

47d

About The Position

FCCU is the region’s largest credit union, with over a billion dollars in assets. As a member-owned credit union, FCCU invests in its members and the communities it serves. Its mission is “Life is Better with Community,” supported by values of community, integrity, passion, and growth. The Financial Service Specialist provides extraordinary, personal service to new and existing members while meeting their financial needs. The role processes routine teller transactions, opens accounts, and uses knowledge of financial products and services to identify and cross-sell solutions that meet members’ current and future needs. The specialist builds relationships through in-person, telephone, and email interactions, maintains a positive professional image, and contributes to member satisfaction and community trust. The position works Monday through Friday, 7:45 a.m. to 4:45 p.m., with a 5:00 p.m. end time on Wednesdays. Applicants must complete an FCCU employment application. FCCU is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Ability to operate a computer, telephone, and other office equipment.
Positive, competitive team player willing to learn and adapt to change.
Written and verbal communication skills.
Detail-oriented and able to work in a fast-paced member service environment.

Nice To Haves

Previous cash-handling experience.

Responsibilities

Provide energetic, professional, and personal customer service to members.
Greet members in person, by telephone, and by email; develop and nurture member relationships.
Efficiently process routine financial teller transactions for new and existing members.
Open new accounts.
Use product knowledge to cross-sell financial products and services to meet members’ current and future financial needs.
Help increase member satisfaction and project a positive image of FCCU to current and prospective members.