Financial Service Specialist (Teller) - Fargo

First Community Credit Union•Fargo, ND

15d

About The Position

First Community Credit Union (FCCU) is seeking a Financial Service Specialist (Teller) in Fargo. FCCU is a member-owned credit union with over a billion dollars in assets, focused on helping members and communities achieve financial growth. The role provides personal service to members, processes routine teller transactions, opens accounts, and identifies relevant products and services to meet members’ financial needs. The position calls for a positive, goal-oriented team player who is committed to learning and providing a welcoming, professional experience. The schedule is Monday through Friday with various shifts and rotating Saturdays. Applicants must complete an FCCU employment application. FCCU is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Ability to operate a computer, telephone, and other office equipment.
Positive, competitive team-player attitude and willingness to learn and adapt to change.
Written and verbal communication ability.
Detail-oriented and able to work in a fast-paced member service environment.

Nice To Haves

Previous cash-handling experience preferred.

Responsibilities

Provide excellent, personal customer service and maintain community trust.
Greet members professionally in person, by telephone, and by email, and develop member relationships.
Efficiently process routine financial teller transactions for new and existing members.
Use product knowledge to cross-sell financial products and services that address members’ current and future needs.
Open new accounts and process transactions to meet members’ financial needs and increase member satisfaction.
Project a positive image to current and prospective members.
Continue learning and improving while contributing as a goal-oriented team member.