Financial Service Specialist (Teller)

First Community Credit Union • Jamestown, ND

4d

About The Position

First Community Credit Union (FCCU) is hiring a Financial Service Specialist (Teller) to provide personal service and financial support to credit union members. The role involves greeting members in person, by telephone, or by email; building relationships; and efficiently processing routine teller transactions. Specialists also open new accounts and use their product knowledge to recommend and cross-sell financial products and services that meet members’ current and future needs. The position calls for a positive, goal-oriented team member who takes pride in representing FCCU and continually learning and improving.

FCCU describes itself as a growing, member-owned credit union with more than a billion dollars in assets. Its mission is “Life is Better with Community,” and its core values include community, integrity, passion, and growth. FCCU offers competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.

The schedule is Monday through Friday, with various shifts and rotating Saturdays. Applicants must complete an FCCU employment application.

Requirements

• High school diploma or GED.
• Ability to operate a computer, telephone, and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Detail-oriented and able to work in a fast-paced member service environment.
• Competitive team player with a positive attitude and willingness to learn and adapt to change.

Nice To Haves

• Previous cash-handling experience.

Responsibilities

• Provide extraordinary, engaging, and professional service to members.
• Greet members in person, by telephone, or by email and develop and nurture member relationships.
• Efficiently process routine financial teller transactions for new and existing members.
• Open new accounts.
• Use product knowledge to cross-sell financial products and services that meet members’ financial needs and increase member satisfaction.
• Represent FCCU positively to current and prospective members.

Benefits

• 11 paid federal holidays.
• 401(k) match.
• Fully paid single medical, dental, and vision coverage.
• Competitive total compensation.
• Technical and leadership development.
• Opportunities for industry and community involvement.
• Support for family and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED