Financial Service Representative

Goldenwest•Bluffdale, UT
•Onsite

About The Position

Goldenwest Credit Union is a nonprofit financial cooperative serving members in Utah and Idaho. Financial Service Representatives assist members and prospective members with currency transactions, new accounts, and consumer loan needs. The role is full-time, 40 hours per week, at 13903 South Redwood Road in Bluffdale, Utah. The stated schedule is Monday through Friday, 8:30 a.m. to 6:15 p.m., with rotating Saturdays from 8:30 a.m. to 2:30 p.m. Compensation is $15.00 per hour, based on experience and performance, plus bonus and incentives. Goldenwest seeks candidates with an energetic, friendly, and positive attitude who value doing the right thing, making a lasting impact, ongoing improvement, and growth. The position calls for critical thinking and problem-solving, timely and meticulous verbal and written communication, dedication to earning and maintaining member trust, and professionalism in appearance and conduct.

Requirements

  • High school diploma or equivalent.
  • Strong ability to think critically and solve problems.
  • Timely and meticulous verbal and written communication.
  • Commitment to earning and maintaining member trust.
  • Professionalism in appearance and conduct.

Nice To Haves

  • Prior retail or consumer lending experience is preferred.

Responsibilities

  • Cultivate and effectively manage long-term, trusting relationships.
  • Complete teller transactions.
  • Open new accounts.
  • Process consumer loan applications.
  • Match credit union products and services to members’ financial needs.
  • Provide consistent member follow-up.
  • Comply with regulations required by law.
  • Participate in continuing education related to credit union career development.

Benefits

  • Medical insurance; Goldenwest pays 100% of the deductible.
  • Dental insurance; Goldenwest pays 100% of the premium.
  • Paid time off, described as 34 days.
  • Tuition reimbursement up to the IRS maximum.
  • Retirement pension paid by Goldenwest and a 401(k) match.
  • Annual bonus and incentive and commission structure.
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