Financial Relationship Banker - Wallis, TX

Huntington National Bank•Wallis, TX
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. You are responsible for retaining and growing customer relationships while providing excellent service and resolving customer issues. The role is based in an office branch environment and involves educating customers about banking technology and referring them to other areas of the bank when appropriate. Colleagues work in a welcoming, inclusive team environment and can contribute ideas that affect customers, the bank, and the community.

Requirements

  • High school diploma or GED.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administration, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and meet additional background check requirements.
  • Currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits for this position.

Nice To Haves

  • Bachelor's degree.
  • At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Proactively identify opportunities to grow customer relationships through appointments, Centers of Influence, a disciplined sales process, customer follow-up, and referrals from customers, colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on using online, mobile, and ATM banking technology.
  • Maintain knowledge of products, services, technology, and policies.
  • Follow operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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