Financial Relationship Banker

Huntington National Bank • Saint Anthony, MN

2d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by identifying their needs and recommending appropriate deposit, loan, and other banking products and services. The role focuses on retaining and growing customer relationships while providing excellent service and helping customers use the bank’s technology. It is based in an office workplace. This position is subject to additional background-check requirements, including fingerprinting as required by NMLS regulations. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.

Requirements

• High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; military service in an administration, contracting, civil affairs, or similar role may also qualify.
• Must provide fingerprints if required by NMLS regulations as part of additional background-check requirements.
• Applicants must be currently authorized to work in the United States on a full-time basis; immigration sponsorship is not available.

Nice To Haves

• Bachelor’s degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology, including mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays
• Paid time off (PTO)
• Eligible to participate in an applicable incentive compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED