Financial Relationship Banker - Granger, TX

Huntington National Bank•Granger, TX
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals. You are responsible for retaining and growing customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. The role is based in an office branch environment and involves customer service, relationship development, product education, and adherence to operational, security, risk, and regulatory requirements. The position requires a high school diploma or GED and at least one year of qualifying customer service and sales experience, or qualifying military service. A bachelor's degree and relevant experience are preferred. Candidates must be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position. The role may require fingerprinting as part of additional background checks under NMLS regulations.

Requirements

  • High school diploma or GED.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; qualifying military service in administration, contracting, civil affairs, or a similar role may also meet the basic qualification.
  • Ability to provide fingerprints if required by NMLS regulations as part of additional background checks.
  • Must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Bachelor's degree.
  • At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
  • Ability to build, deepen, and retain relationships.
  • Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate customers and refer them to other areas of the bank to deepen relationships and build strong internal partnerships.
  • Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
  • Maintain knowledge of products, services, technology, and policies.
  • Adhere to operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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