Kennywood - Financial Operations Intern

Palace Entertainment • West Mifflin, PA

1d

About The Position

The Financial Operations Intern supports Kennywood’s finance processes, workforce planning and optimization initiatives. The role offers hands-on experience analyzing financial data, improving operational processes, and contributing to strategies that enhance organizational efficiency. The ideal candidate is interested in financial planning, theme parks, operational efficiency, and/or data analytics.

The intern supports park-level financial operations, including budgeting, forecasting, revenue and cost-savings opportunities, reconciliations, and monthly close activities. The role also collaborates with departments on staffing needs, workforce planning models, reporting, and employee scheduling using the Quinyx workforce management tool. The intern helps identify and implement process improvements across park operations and may take on other duties or special projects assigned by leadership.

The position is primarily office-based, with frequent interaction with outdoor park locations. It involves a flexible schedule that may include evenings, weekends, and holidays, and work in a busy park environment with varied weather conditions, interruptions, repetitive motion, noise, flashing lights, and large crowds.

Requirements

• Currently enrolled in a bachelor's or master's program in finance, accounting, human resources, business, data analytics, or a related field.
• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from scheduled shifts.
• Ability to comply with all uniform policies.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Exceptional customer service skills and ability to resolve questions, problems, issues, and concerns positively and professionally.
• Ability to handle high-pressure situations, meet constant deadlines, and coordinate multiple priorities in a dynamic environment.
• Strong written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to follow directions, multitask, and work both independently and as part of a team.
• Ability to read, write, and speak fluent English.
• Ability to remain seated and sedentary for extended periods while using a computer; stand or walk for long periods; occasionally stoop, twist, kneel, bend, squat, or reach above the shoulders; and carry, push, pull, lift, and hold objects weighing 20 pounds or more.

Nice To Haves

• One or more years of previous work experience in finance, workforce management, or operations management; preferred but not required.
• Previous hospitality, amusement park, food and beverage, theme park, or tourism experience.
• Spanish or other bilingual language skills.
• Previous experience with Power BI, Quinyx, or other workforce management software.

Responsibilities

• Review monthly profit and loss statements and general ledger accounts for accuracy.
• Supervise reconciliations and daily revenue reporting.
• Manage accounts payable processing through Workday Financial Software.
• Prepare journal entries, analyses, and account reconciliations, and assist with monthly close processes.
• Assist in developing annual financial plans and projections for the park.
• Oversee park-level financial operations, including budgeting, forecasting, account reconciliation, and identifying revenue and cost-savings opportunities.
• Collaborate with departments to assess staffing needs and recommend optimal workforce deployment.
• Contribute to workforce planning models and scenarios.
• Generate regular and ad-hoc reports on workforce trends and metrics for management teams.
• Execute scheduling processes for park departments using the Quinyx workforce management tool.
• Handle day-to-day scheduling issues, including call-outs, no-shows, schedule changes, and conflicts.
• Identify workforce-related process improvement opportunities using time-in-motion studies, demand-versus-staffing analysis, and process evaluation.
• Assist in implementing solutions to improve the efficiency of park operations.
• Perform other duties and special projects assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Kennywood and other parks on days off.
• Invitations to exclusive employee events throughout the season.

What This Job Offers

• Career Level: Intern