CCI - Financial Eligibili - Financial Elig Specialist

Community Care•Milwaukee, WI
•Onsite

About The Position

Community Care is hiring a full-time Financial Eligibility Specialist at its Vliet location. The role supports elderly individuals and adults with physical and intellectual disabilities in maintaining Medicaid eligibility and living as independently as possible in the community. The specialist manages information related to member eligibility and enrollment, helps resolve process issues, coordinates with internal departments, and conducts community outreach, including in-home and agency visits. The position is scheduled Monday through Friday, 8:00 AM to 4:30 PM. Community Care is a Wisconsin-based local nonprofit with more than 40 years of experience supporting older adults and adults with disabilities. It coordinates and delivers services to more than 13,000 Wisconsin residents across 23 counties.

Requirements

  • Previous experience and strong knowledge of Medicaid and/or the Social Security System.
  • At least one year of recent experience providing direct assistance to individuals in a customer service capacity.
  • Interviewing skills.
  • Analytical skills and strong attention to detail.
  • High school diploma.

Responsibilities

  • Oversee the accumulation, transmission, and dissemination of member information, including information related to eligibility processes.
  • Assist members with their responsibility to maintain Medicaid eligibility.
  • Organize information and troubleshoot issues related to Medicaid eligibility and enrollment.
  • Collaborate with other CCI departments regarding member eligibility, enrollment, and cost obligations.
  • Perform community outreach, including in-home and agency visits.

Benefits

  • Generous paid time off
  • Competitive pay and benefits, including health, dental, and vision benefits
  • Flexible benefits plan
  • Employee referral program
  • Coworkers Care Program
  • Retirement plan with employer contribution
  • Employee Assistance Program
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