Financial Crimes Compliance (FCC) Internal Investigations Senior Manager

Western Alliance Bank•Phoenix, AZ

About The Position

The FCC Internal Investigations Senior Manager leads investigations into allegations involving employees, contractors, or other internal parties that may create material financial, legal, regulatory, information-security, safety, operational, or reputational risk. The role also develops proactive monitoring methods to identify potential misconduct. Investigations may involve fraud or theft, misuse of confidential information or assets, unauthorized activity, falsification or concealment of records, conflicts of interest or collusion, and threats or violence. The Senior Manager plans and executes investigations under the Senior Director’s oversight, gathers and analyzes evidence, conducts interviews, documents findings, coordinates stakeholders, and escalates significant matters. The role also supports Physical Security investigations as needed. The position partners with Human Resources, FCC AML, Legal, Information Security/Digital Forensics, and other authorized stakeholders. Each partner function retains authority for decisions and activities within its area of responsibility. The role requires maintaining confidentiality, independence, and appropriate safeguards throughout investigative work.

Requirements

Bachelor’s degree in criminal justice, accounting, finance, business, cybersecurity, information systems, compliance, law, or a related field.
Eight years of relevant investigative, fraud, corporate security, HR, compliance, audit, law-enforcement, intelligence, legal, or financial-services experience, including three years conducting complex internal or employee misconduct investigations.
Advanced to expert knowledge of planning investigations, analyzing evidence, conducting sensitive interviews, resolving conflicting information, and preparing defensible reports.
Advanced to expert knowledge of financial-institution operations, fraud risks, internal controls, or regulated investigative environments, with demonstrated judgment, integrity, objectivity, and discretion.
Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Advanced to expert experience managing multiple and varied projects, coordinating numerous tasks in a time-sensitive environment, working under pressure, meeting deadlines, and maintaining a big-picture perspective.
Expert speaking and writing communication skills.
Ability to synthesize complex matters, advise senior leaders, and drive alignment across cross-functional stakeholders.

Nice To Haves

Financial-institution experience investigating internal fraud, theft, embezzlement, data misuse, unauthorized access, falsification, workplace violence, or similar serious allegations.
Experience with case management systems, e-discovery, DLP information, access logs, transaction analysis, digital evidence, or forensic partners.

Responsibilities

Develop proactive monitoring methods to identify indicators of potential misconduct.
Manage investigative intake, triage, risk assessment, scoping, planning, and escalation of urgent safety, fraud, data, legal, regulatory, or retaliation allegations.
Collect, preserve, organize, and evaluate relevant financial, documentary, electronic, physical-security, personnel, and public-record evidence with authorized partners.
Maintain accurate, defensible case files, including evidence inventories, chain of custody, decisions, approvals, scope changes, limitations, and case-management entries.
Plan and conduct fair, professional interviews; assess credibility and inconsistencies; and prepare accurate interview records.
Analyze evidence objectively, determine whether allegations are supported, unsupported, or inconclusive, and identify related risks and control issues.
Prepare concise investigative reports and present findings, limitations, recommendations, and significant developments to the Senior Director and authorized stakeholders.
Coordinate with HR, Legal, Compliance/FCC AML, Information Security, Corporate Security, Audit, business leaders, and authorized external contacts while maintaining confidentiality, independence, and appropriate safeguards.
Support Physical Security investigations as needed.