Financial Counselor (Full-time)
About The Position
The Financial Counselor at Silver Oaks Behavioral Hospital is responsible for financial and insurance-related processes associated with patient admissions and care. The role verifies benefits and eligibility for admission inquiries, prepares admission folders, collects patient co-pays and deductibles, and helps establish timely payment plans. The Financial Counselor also coordinates with utilization review, discharge planning, and collection personnel to limit non-payment risk, provides ongoing information about patient benefits, and participates in patient discharge procedures. This is a full-time position at the hospital in New Lenox, Illinois, with an expected compensation range of $19.00–$22.00 per hour and monthly bonus potential. Silver Oaks Behavioral Hospital describes its 112-bed facility as providing mental health and substance abuse disorder treatment in a comfortable and safe environment. The role is part of a collaborative team focused on personalized patient services and a seamless continuum of care.
Requirements
- High school graduate or equivalent.
- At least one year of experience in admission processes and collections procedures.
- Working knowledge of managed care, insurance coverage plans, co-payments, deductible schedules, and payment plans.
- Working knowledge of computers and business software programs.
Nice To Haves
- Experience with Excel.
Responsibilities
- Verify benefits and eligibility for admission inquiries.
- Prepare admission folders.
- Collect co-pays and deductibles from patients.
- Assist with establishing effective and timely payment plans.
- Coordinate with utilization review and discharge planning efforts to limit risk of non-payment.
- Provide ongoing patient benefit information.
- Participate in patient discharge procedures.
- Coordinate financial arrangements with collection personnel.
Benefits
- 401(k) with matching
- Health insurance
- Company-paid life insurance coverage up to 2x annual salary
- Vision insurance
- Dental insurance
- Short-term and long-term disability insurance
- Paid time off
- Paid holidays
- On-site cafeteria and discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career and training development opportunities
- Monthly bonus potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
