Financial Counselor

The Camp Recovery Center • Scotts Valley, CA

2d • $21 - $27 • Onsite

About The Position

The Financial Counselor is responsible for accurate, timely, and complete documentation related to insurance verification, billing, and collections. The role audits admission packets; verifies benefits and patient demographic information in the patient accounting system; counsels patients and guarantors about benefits and financial obligations; and collects out-of-pocket amounts such as deductibles, copays, and charges for exhausted benefit days. The counselor also handles financial assistance and payment arrangements, maintains collection and adjustment logs, and interprets system data to initiate timely steps that result in payment.

The Camp Recovery Center provides addiction treatment services at a residential facility in Northern California. Its programs include detoxification, residential and outpatient treatment, family programming, and aftercare.

Requirements

• High school diploma or equivalent.
• Three or more years of experience in a related field.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and patient demographic information in the patient accounting system.
• Provide financial counseling to patients and/or guarantors, collect out-of-pocket amounts, and explain benefits and financial obligations.
• Complete financial disclosure paperwork for patients requesting assistance, including verifying income and expenses.
• Complete charity or administrative adjustment forms for approval.
• Prepare promissory notes for patients requesting payment arrangements.
• Update the upfront collection, charity, and administrative adjustment logs daily, and review them weekly with the BOD.
• Gather and interpret system data, determine appropriate actions, and initiate time-sensitive and strategic steps to secure payment.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED