Financial Counselor

Oak Orchard Health • Village of Brockport, NY

1d

About The Position

The Financial Counselor screens uninsured patients to determine eligibility for the Sliding Fee Discount Program and assists eligible patients with enrollment. The role coordinates appropriate payment arrangements and connects patients with Facilitated Enrollers to help patients obtain health insurance coverage and improve access to affordable healthcare services.

Requirements

• High school diploma or equivalent.
• One year of experience in a healthcare setting.
• One year of experience with a Sliding Fee Discount Program.
• Proficient knowledge of Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, ordinances, and policies.
• Excellent time-management skills and a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.

Nice To Haves

• Experience with eClinicalWorks.
• Bilingual.

Responsibilities

• Enroll uninsured patients in the Sliding Fee Discount Program.
• Interview patients to obtain accurate demographic and financial information for correct billing and reimbursement.
• Assist patients with reviewing Oak Orchard statements.
• Provide patients with resources for insurance coverage issues.
• Run eligibility applications in eClinicalWorks and send approval cards to eligible patients and does-not-qualify letters to ineligible patients.
• Screen patients before scheduling them with an onsite navigator and/or Facilitated Enroller.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED