Financial Counselor-Crestwood Medical Center-FT-1st shift

HH Health System • Huntsville, AL

3d

About The Position

The Financial Counselor verifies inpatient and observation patient benefits to determine each patient’s financial responsibility. The counselor contacts patients with a financial obligation for their hospital stay and attempts to collect payment. The role exercises good judgment when deciding on secure payment arrangements.

The Financial Counselor interviews patients to confirm registration information, completes required forms, obtains signatures, and determines whether patients qualify for financial assistance. The counselor also researches patient concerns directed to the facility after discharge to help expedite claim processing and reimbursement.

Requirements

• High school diploma or GED.
• Prior experience in a business office or in a medical practice financial counselor, insurance follow-up, billing, cash posting, or reimbursement position.
• Knowledge of medical terminology and computer literacy.
• Sufficient prior clerical experience, typing skills, and knowledge of personal computers, word processing, Excel spreadsheets, and standard office equipment.
• Ability to type at least 35 words per minute.
• Ability to communicate effectively with the public and perform routine mathematical computations.

Responsibilities

• Verify inpatient and observation patient benefits to determine financial responsibility.
• Call or visit patients who have a financial obligation for their hospital stay and attempt to collect payment.
• Exercise good judgment in making decisions about secure payment arrangements.
• Interview patients to confirm registration information, complete required forms, obtain signatures, and determine eligibility for financial assistance.
• Research patient concerns directed to the facility after discharge to expedite claim processing and reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED