Financial Counselor

Cook Children's Health Care System • Fort Worth, TX

3d • Onsite

About The Position

The Financial Counselor financially screens patients or their legal representatives in accordance with the Financial Policy. The role requires knowledge of Patient Registration and Single Billing Office tasks, state, federal, and system financial assistance programs, and timely preparation and deployment of legal documents and financial assistance applications, including Medicaid, CSHCN, and CCMC FQ applications.

The Financial Counselor maintains knowledge of JCAHO, HIPAA, Patient Rights & Responsibilities, Revenue Cycle drivers, Medicaid, commercial insurance, limited benefit plans, cost-sharing plans, the Financial Policy, and charity programs. The role also secures authorizations and referrals for emergency admissions and scheduled inpatient and outpatient procedures; knowledge of CPT codes and relevant NPI and TPI is essential for obtaining correct authorizations and referrals.

This is a first-shift position at Cook Children’s Medical Center in Fort Worth, with standard weekly hours of 40. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Cook Children’s is a Texas-only employer; employees must maintain their primary residence in Texas and keep all required licenses and credentials current throughout employment.

Requirements

• High school diploma or equivalent.
• At least 3 years of hospital, financial counseling, or physician office experience.
• Knowledge of government programs, HMOs, PPOs, and commercial payors.
• Strong verbal and written communication skills.
• Typing and computer experience.
• CPR certification required within 30 days of employment.
• Maintain a primary residence in Texas and required licenses and credentials throughout employment.

Nice To Haves

• Knowledge of ESRD.
• Bilingual ability.

Responsibilities

• Financially screen patients or their legal representatives in accordance with the Financial Policy.
• Prepare and deploy legal documents and financial assistance applications in a timely manner, including Medicaid, CSHCN, and CCMC FQ applications.
• Maintain knowledge of Patient Registration and Single Billing Office tasks and applicable financial assistance programs.
• Maintain knowledge of JCAHO, HIPAA, Patient Rights & Responsibilities, Revenue Cycle drivers, insurance and payment plans, the Financial Policy, and charity programs.
• Secure authorizations and referrals for emergency admissions and scheduled inpatient and outpatient procedures.
• Use knowledge of CPT codes and relevant NPI and TPI to secure correct authorizations and referrals.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED